A Guide to CIBIL Dispute Resolution and How to Resolve Disputes

In the world of credit, maintaining an accurate CIBIL score is of utmost importance. However, there are instances where your credit report may contain errors, leading to a lower score than you deserve. This is where understanding the CIBIL dispute resolution process becomes critical. By resolving discrepancies in your credit report through the proper channels, CIBIL ensures that your credit information remains accurate and reliable. Addressing the CIBIL dispute can safeguard your financial reputation and maintain a healthy credit profile. Knowing how to effectively manage and resolve CIBIL disputes can ensure lenders evaluate you fairly. This can open the door to better financial opportunities, from securing loans to negotiating better credit terms.

Understanding Your Credit Report and CIBIL Disputel

Credit report is compiled and maintained by Credit Information Bureau India Limited, and it can be accessed through a credit score free check and a detailed credit history summary. This report encompasses vital information about your credit-related activities, including loans and credit card repayments. However, it’s common to encounter inaccuracies or errors within your credit report. These discrepancies can range from incorrect personal details to inaccurate loan account information. 

Such errors have the potential to negatively impact your credit score and hinder your ability to obtain credit in the future. That’s why addressing and rectifying these errors through the CIBIL dispute resolution process is essential. By doing so, you can ensure that your credit report reflects accurate and reliable information, ultimately safeguarding your creditworthiness and financial prospects. Regularly checking your credit score and resolving CIBIL dispute is vital to maintaining a healthy credit profile.

Types of CIBIL Disputes

  • Individual Disputes: Individual disputes pertain to any inaccuracies in personal information or problems associated with duplicate accounts. Mistakes in personal information can encompass wrongly entered names or addresses. Additionally, there might be unrecognized credit inquiries, or a loan might appear more than once, resulting in a duplicate dispute.
  • Company Disputes: Company disputes arise when there are inconsistencies in a company’s credit reports. These inconsistencies can involve ownership details errors, data inaccuracies, duplicate accounts, or incorrect company details. In these situations, the individual authorized to sign on behalf of the company has the right to initiate an online dispute.

Steps to Initiate a Dispute with CIBIL

Here are the steps to initiate a dispute with CIBIL:

  • If you obtained your report via a lender, you’ll first need to register with ‘My CIBIL’ account.
  • Once logged in, navigate to the ‘Dispute Center’ under the ‘Credit Reports’ section. Select the ‘dispute an item’ option.
  • Proceed to fill out the CIBIL dispute resolution form accurately.
  • Choose the section you wish to dispute and enter the precise details. The form allows you to raise multiple issues simultaneously.

Dispute Resolution Procedure

fter submitting the online CIBIL dispute resolution form, the sections are labelled ‘under dispute’. CIBIL will then contact the relevant financial institution to investigate the alleged error. The financial institution may choose to accept or reject the CIBIL dispute. If the dispute is acknowledged, the institution will amend your credit report and inform you via email or SMS to your registered contact number. The ‘Under dispute’ tag will be removed from your credit report once settled. Remember that the CIBIL dispute resolution process might take up to 30 days, so it’s crucial to monitor the dispute’s status frequently.

Tips For Avoiding Discrepancies in Your Credit Report

  • Regularly Review Your Credit Report: Performing a credit score free check every month from a reliable platform such as Bajaj Finserv allows you to promptly identify and address any errors or discrepancies in your credit report. This proactive approach enables you to rectify inaccuracies and maintain a more accurate credit profile, enhancing your chances of obtaining credit in the future. Regularly doing credit score free check ensures that you stay informed about your credit health and empowers you to take the necessary steps.
  • Keep Personal Information Updated: It’s important to keep your personal information updated with banks and financial institutions to prevent reporting errors. Providing banks with accurate and current details reduces the chances of any discrepancies in your credit report. By ensuring the accuracy of your personal information, you can maintain a more reliable credit profile and minimize the need for CIBIL dispute resolution in the future. 
  • Monitor Your Loan Accounts: Monitoring your loan accounts and credit card statements is crucial for detecting unusual activities or discrepancies. By closely monitoring these financial records, you can quickly identify any potential errors, fraudulent transactions, or unauthorized charges. Promptly addressing such irregularities can help protect your creditworthiness and prevent potential financial harm. 


Knowing how to effectively manage and rectify any inaccuracies in your credit report through the CIBIL dispute resolution process is essential for maintaining your financial well-being. It is crucial to stay vigilant by regularly reviewing your credit report from Bajaj Finserv official platform and taking prompt action when encountering discrepancies. Adopting this proactive approach ensures that your credit report remains accurate and reliable, contributing to a healthy credit score. You can protect your financial reputation and maintain a strong credit profile by addressing and resolving any issues promptly. Taking control of your credit health through credit score-free checks and CIBIL dispute resolution is vital to financial stability.

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